All Your Questions,
Answered
What does your AI technology do for my business?
We apply our innovative technology to predict the value of your event compared to historical data, so that you can find out how many more tickets you can sell at each level — and at what price. This ensures you meet your goals for every event.
How do I switch from Starter plan to Standard plan?
Simply go to the Billing page in your account and switch the plan there. Still need help? Contact our team and we’d be glad to upgrade you!
How do your fees work?
You pay the percentage stated on every ticket sold — that’s it. No extra or hidden fees. That’s because we combine our own processing fee with the payment gateway fee to make it simpler for you.
In which countries can I use Chumi?
We support 26 countries: United States, Canada, United Kingdom, Australia, Spain, Austria, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Singapore, Sweden, and Switzerland.
